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FAQ

How it works

What's a Tuck Kit, and what's T-Tape?

Unclockable invented Tuck Kit, the all-in-one solution for achieving a flat tuck that stays tucked. It's the only swim-proof and gym-proof tucking product. That's all made possible by T-Tape, our patented tucking strips included in each Tuck Kit.

What about using the bathroom while tucked?

Tuck Kit is designed to be readily and painlessly removable 2-3 times per wear, for restroom use. To use the restroom, simply remove the back portion of the product, pulling down and forward, while being careful to hold it flat. Most find that they can peel and re-apply the back at least once before changing Tuck Kit out for a new one.

Will this hurt? Is it comfortable?

Tucking with Tuck Kit is pain-free, by design. We use a soft, sterile cotton pad and hypoallergenic acrylic adhesive— both are clinical grade, and super breathable. The result is a product that stays put, but also moves with you and will never tug harshly on the skin when removed.

Can I swim while tucked with Tuck Kit? Is it waterproof?

Yes! Our Tuck Kit keeps your parts private during swim. Even during intense lap swimming. You can swim with the product applied for up to 4 hours. Before swimming, make sure you've waited 20-30 minutes for the product to set against your skin. Before application, make sure your skin is towel-dried and clean of any oils, lotions, or creams.

Do I have to shave to use T-Tape?

Nope! But you may need to trim. Our product is tested to work well with up to 2mm of hair, which is about the thickness of two credit/debit cards stacked on top of one another. Of course, for the absolute best results and easiest removal, bald is beautiful.

I’m tucking for the first time. Will Tuck Kit work for me?

Yes! Whether it’s your first time tucking, or you’ve been doing this for years, we’ve designed Tuck Kit to be easy, comfortable, and pain-free. Just follow the instructions in our Tuck Guide, go slow, and try on some Gender Euphoria! Happiness is guaranteed.

I have sensitive skin. Can I use T-Tape?

We designed Tuck Kit with sensitive skin in mind. It's 100% latex-free, and we use a hypoallergenic acrylic adhesive that's clinical grade and breathable. The product stays put, but also moves with you and wont tug harshly on the skin when removed. If you can use adhesive bandages, you can use T-Tape. That said, everyone's skin is different. We recommend you test T-Tape on a small patch of skin before applying in full.

How do I tuck with T-Tape?

New here? Check out our Tuck Guide >

Is T-Tape good for working out? Can I wear T-Tape at the gym, on a run, during yoga, or cycling?

Yes. Our Tuck Kit stays put. Thanks to its patented design and firm-but-gentle adhesive, it contours to your body, is designed not to chafe (ouch!) and moves with you. Whether it's running, cycling, yoga, skateboarding, aerial silks, or hang-gliding... whatever you do, our Tuck Kit is for you! Guaranteed.

How long and how often can I tuck?

How long or how often you tuck is up to you, and your individual goals. Our Tuck Kit can maintain a flat tuck for up to 10 hours, with 2-3 partial removals for bathroom breaks. We don't recommend tucking for more than 12 hours at a time or more than 4 days in a row. Product is not intended to be used overnight.

Are there any health concerns with tucking?

Yes. Tucking of any kind can affect your fertility. We do recommend that you talk to your doctor before starting a tucking regimen.

What is tucking?

"Tucking is a technique whereby an individual hides the crotch bulge of the penis and testicles so that they are not conspicuous through clothing. The practice is most commonly employed by transgender women in order to pass as cisgender female, as well as cisgender men that do drag." — Wikipedia

Orders & Shipping

Do you offer discreet shipping?

Yes! We take your privacy and safety seriously, and we guarantee discreet shipping on every order.

What to expect:

  • Packaging:  We ship all orders in one of the following ways: 1) a plain white or beige USPS Priority branded box with no Unclockable logos or descriptive wording on the outside or 2) a plain envelope with an Amazon logo also with no Unclockable logo or descriptive wording on the outside
  • Shipping Label: Shipping labels are addressed from UC Customer Service, with no mention of Unclockable anywhere. Your name will appear as you specified at checkout under shipping details
  • Billing: Orders made through our site will appear as "UC Customer Service" on your billing statement. There will be a phone number, by law, and calling that takes you to our Unclockable customer service line, so please be mindful of that
  • We can ship to PO Boxes, UPS Stores, FedEx stores or any other place that accepts packages that can be held for pickup
  • International Customers: Please note that the customs documentation will say "UC Fulfillment." The label will never say "Tuck Kit" anywhere on the outside of the package
How will this show up on my billing statement? Do you offer discreet payment?

Every order comes with Guaranteed Discreet Payment. Orders made through our site will appear as "UC Customer Service" on your credit card billing statement. There will be a phone number, by law, and calling that takes you to our Unclockable customer service line, so please be mindful of that.

How long will it take for my order to arrive?

It all depends how close you are to our fulfillment centers. It can take anywhere from 2-7 business days, from order to door. You can always find your tracking info by visiting the Shipping Confirmation email that we send when your order ships. Friends in Alaska, Hawaii and U.S. Territories: you may see shipment windows of 1-2 weeks. International order delivery windows vary by region, and we are making efforts to shorten our delivery times.

What is the option to pay in installments on Shop Pay?

When checking out we’re proud to offer Shop Pay Installments! Buy today and pay in 4 or more payments starting at 0% APR.*

*Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders.
Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.

Do you ship internationally?

Yes! Rates are calculated at checkout.

Do you offer free shipping?

Yes! We are happy to offer Free Shipping on all continental US orders over $25

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, Apple Pay, PayPal, and Amazon Pay. We do not accept prepaid cards at this time.

How can I modify or cancel my order?

We try to ship orders as quick as possible, which means we might not catch your order in time to adjust or cancel it. You can always message us or shoot an email to help@unclockable.com. We’ll do everything we can to help.

I had a typo in my email after I placed an order. . . Can you help me locate my order information?

No worries! Shoot us an email at help@unclockable.com or message us on chat. We’ll get you taken care of.

What is your refund & replacement policy?

We offer a Happiness Guarantee on all of our products. If you’re not satisfied with your purchase in the first 14 days for any reason, we'll provide a refund, not including the cost of shipping. If your order arrives damaged, take photos and contact us at help@unclockable.com for a complimentary replacement.

What if I make a return on a purchase made through Installments with Shop Pay?

If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

  • A smaller payment balance on the final payment
  • Less future payments on the remaining loan balance
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

The installments option on Shop Pay is available on debit and credit cards.

About our Company

How did you choose the name Unclockable?

Tucking is done for many reasons and they all come down to keeping parts private. Whether it's to ease discomfort, boost confidence in one's gender expression, for social reasons, or as performance art, the idea for those who choose to tuck is straightforward: out of sight, out of mind. We chose a name that acknowledges this and helps communicate the peace of mind our product offers.

For trans women, tucking can be a matter of personal safety. Concerns about "passing" or "being clocked" —a term which essentially means, standing out in an undesired way— can be a source of worry. Our hope is to inspire confidence for those who are concerned with "passing" (which not all trans women are.)

How are you different from other brands?

We don't just sell a roll of tape and ask our customers to figure it out. We invent on behalf of our customers. We’re the only brand focused on trans personal care. Founded by a trans woman, we know the unique challenges trans women face in their daily lives. Tucking is often an ordeal and can even be painful if done improperly. Our patented tucking solution offers ease, comfort, and safety in an all-in-one product that's designed to make tucking less of a chore.

How can I try samples?

While we don’t offer samples or trial packages, if you’re not satisfied with your purchase for any reason in the first 14 days, we’ll provide you with a full refund.

Do you have a subscription service?

We have discontinued our subscription offer. Existing customers can still pause, cancel, or edit anytime. Repeat customers can now save with our rewards program and free shipping in the continental US on orders over $25.

Where can I purchase your products? (other than this website)

The Unclockable Tuck Kit is available here on our website, as well as on Amazon.

You can also purchase Tuck Kits at the following international retailers:

Patin-A-Shop (Germany)

Labophyto (France)

Urbasics (Canada)

Venus Envy (Canada)

Caya Co (Canada)

Learn How To Tuck
with Jess Anderson

Jess unboxes and tries on Tuck Kit

Explore The Guide >